Bogus callers are criminals who claim to be something or someone they’re not in order to get into your home or access your personal details.  

They may call at your door or telephone you. 

Our central message is simple: if someone calls at your door that you are not expecting and that you do not know, then don't let them into your home

In this section we’ve got some useful advice on how to protect yourself and others from bogus callers.  This includes two large print 'Remember' pages which can be printed and given to an elderly or vulnerable neighbour or relative to post up beside the door or telephone.

Click on the links below for more information or use the tabs listed in the left hand navigation bar. 

What does a bogus caller look like?
Protect yourself
If you suspect someone
What you can do to help
Remember pages

 

Remember! When answering the door …

• ALWAYS put your door-chain on before answering the door!

• If you do not know the person who is calling, and you are not

expecting them, DO NOT LET THEM IN

• NEVER let people try to persuade you to let them enter your home

• NEVER give money to strangers who arrive at your door

• If the caller requires a phone-call to be made, ALWAYS MAKE

THE CALL ON THEIR BEHALF – never let them into your home to make the call themselves

• If the person refuses to leave your door, PHONE 999 AND ASK FOR THE POLICE

• Bogus callers can be MALE or FEMALE, YOUNG or OLD – do not be fooled by the caller’s appearance

Remember, it is your home. There is no reason why anyone should ever enter your home against your wishes.

Remember! When answering the telephone …

• NEVER give out your credit card or bank card details to strangers on the telephone

• NEVER give out any personal details if you are uncertain about the identity of the caller

• NEVER allow yourself to be persuaded to give out personal information

For more information and advice, contact the Crime Prevention Officer at your local Police Office.

You can make a difference. By passing on this advice, you can ensure that vulnerable neighbours or relatives stay safe from bogus callers.